At The Ramani Experience, we understand that plans may change. This Cancellation & Refund Policy outlines the terms and conditions regarding cancellations, rescheduling, and refunds for services booked through our platform.

1. Cancellation by Customers

• • Cancellations made more than 7 days prior to the scheduled service date are eligible for a full refund.
• • Cancellations made between 3 to 7 days before the event will incur a 50% cancellation fee.
• • Cancellations made within 72 hours of the scheduled service are non-refundable.

2. Rescheduling Policy

• • Rescheduling requests made at least 3 days in advance are accepted without any additional charge, subject to vendor availability.
• • Last-minute rescheduling (less than 72 hours) is subject to a 25% rescheduling fee.

3. Cancellation by Vendors or The Ramani Experience

• • In rare cases where a vendor is unable to fulfill the booking, customers will be notified immediately and offered an alternative or a full refund.
• • If The Ramani Experience has to cancel a booking due to unforeseen circumstances, a full refund will be issued.

4. Refund Timeline

Approved refunds will be processed within 7-10 business days to the original payment method. Processing time may vary depending on your bank or payment provider.

5. Non-Refundable Items

• • Custom or personalized services once initiated
• • Booking fees or convenience charges
• • Services marked as "Non-Refundable" during booking

6. Contact for Cancellations

If you need to cancel or reschedule a booking, please contact our support team as early as possible:

• 📧 Email: support@ramaniexperience.com
• 📞 Phone: +91 88609 91081

By booking a service on our platform, you agree to this Cancellation & Refund Policy. We appreciate your cooperation and understanding.